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Bupa Connects Real-Time Member Data to AI-Driven Care

Steven Doak, Head of Technology, Bupa
  • By: Laura Jenkins
  • Date: Oct 20, 2026
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The Project Bupa had built a governed Databricks lakehouse and an AI personalisation engine that decides the next best action for each of its members. The martech stack had not kept pace, so that insight reached members too slowly and too inconsistently. Anchora embedded a team across Health Insurance and Health Services to connect the[...]
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Automated Editorial Workflows

Quote from Tim Ashelford at We Are Explorers, 'Big thanks to Anchora who were professional and easy to work with throughout. I was particularly impressed by how well they took a half hour discovery meeting and came back with a tool that addressed every pain point - they really listened and took feedback on board at every step of the process
  • By: Laura Jenkins
  • Date: May 14, 2026
  • Category: ,
AI-Powered Content Operations for We Are Explorers The Project Anchora partnered with We Are Explorers, a digital media organisation with a distributed contributor network, to design and implement an end-to-end AI-powered automation layer across their editorial workflow. The initiative targeted the repetitive, manual bottlenecks that were slowing down content production such as style guide checks,[...]
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Conversational AI for Smarter Insurance Quoting and Renewals

Fiona (Barrett) Lam from Thomas Insurance quotes 'Love your work Anchora, the team have been amazing - excited to see where this takes us'
  • By: Laura Jenkins
  • Date: May 14, 2026
  • Category:
How Anchora built a conversational AI form assistant for Thomas Insurance, delivering 60% less abandonment, 3x faster completion, and a 90% satisfaction score by replacing paper-heavy insurance forms with intelligent, guided conversations.
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